Chat Experience That Improves Your Conversion
Provide better assistance, reduce cart abandonment, and reassure your brands with the timely intervention of a real person via seamless chat support.
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Email
Facebook
Instagram
WhatsApp
Conversations to Conversions
Conversations are the Biggest Secret for Conversions in the E-Commerce Industry
- Lowest Cost on Customer Acquisition
- Higher chances of building a good rapport
- A Touch-point to collect marketing data and consent for future promotions
- Humans convert better than systems
Multi-Channel Communication
Omnichannel Support Made Possible
Make yourself available to your customers across multiple platforms, including IG, Facebook, Messenger, website live chat and WhatsApp, from a single window.
Chat Campaigns
Maintain a Cohesive Look and Feel From Ads to Chats
Create custom greetings, call to action and banners to deliver a personalized, relevant and relatable experience with one of a kind chat and support experience.
Supported Channels
All Channels and Every Engagement Opportunity is Managed
A truly unified customer messaging experience!
Live Chat
SMS
Chat Campaigns
Keep Promotions on Their Radar
Set alerts to remind buyers about promotions and offers and make sure they won’t forget about the best deals you offer. Meaning more conversions with lesser effort.
Customer 360
Know The Past to Serve Better in The Future
Know each of your customers well from their purchase preferences, website journey location and much more. Keep your chat history organized for easy access and provide a better service.
Chat Widget
Reduce Bounce Rate with Flash Like Communication
Provide instant answers every time. Get available agents on the chat for quick answers to inquiries and direct chats to the right agents based on their expertise.
Tag Groups
Keep Your Chats Organized Just as Your Store
Use tags and tag groups to label chats for easy and quick access. Pull up any chat within seconds. Categorize every chat, so everything in your inbox is clear and sorted.
Chat Widget
Guide Buyers Around Your Shop With a Digital Assistant
Be there to assist throughout their journey. Help them navigate your e-commerce store just like a shop assistant does in a physical store and guide them to check out.
Marketing Reports
Get Detailed Insights to Optimize Your Marketing
Analyze chats to get a deep understanding of your customers, their behaviours, marketing trends and popular products. Click Connector will generate marketing reports with a click.
Team reports
Monitor Chat Center Staff's Performance
Get the best out of your team. Monitor and track individual support agents’ performance and see who is doing well and who needs support.
Looking to Learn More?
The simplest yet, most comprehensive tool to manage all our customer conversations. Click Connector helps our team with Chat Distribution, Lead Collection, Follow-ups, and Reporting
Increase Your Sales with a Better Chat Experience with Click Connector
Your customers deserves a better customer experience.
Free 14 days Trial
No Commitments
All Features Included
Product
Resources
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