Complete Toolbox for Instant Telecom Chat Support
All in one toolbox for easy team collaborations, real-time support with many amazing features to streamline your chat support center.
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Conversations to Conversions
Conversations are the Biggest Secret for Conversions in the E-Commerce Industry
- Lowest Cost on Customer Acquisition
- Higher chances of building a good rapport
- A Touch-point to collect marketing data and consent for future promotions
- Humans convert better than systems
Chat Widget
Faster Alternative Than Calls and Emails
Provide an easy and faster way for your customers to connect with you. Start conversations with a simple ‘Hello’.
Multi-Channel Communication
Bring All Communication Channels to One Place
Provide digital support across all platforms, including Facebook, Messenger, IG, WhatsApp and Livechat from a single place.
Supported Channels
All Channels and Every Engagement Opportunity is Managed
A truly unified customer messaging experience!
Live Chat
SMS
Help Desk
No More Waiting. Everything is Instant
Provide instant assistance with smart chat routing. Get available, and the best agents on the subject to support on the first go for fast resolutions.
Chat Routing
Custom Views to Find What You Need Faster
Use tags and tag groups to organize your inbox and find the chat you need in the sea of chats. So no issue or customer will be missed or fall through the cracks.
Marketing Reports
Learn About Your Market Through Chats
Understand the underlying messages you are chats are telling with deep analytics. Get automated marketing reports on market trends, customer behaviours and more based on chats.
Team Reports
Drive Your Team Towards Outstanding Performance
Get in-depth reports on team performance and help them to improve their productivity through positive feedback.
Looking to Learn More?
The simplest yet, most comprehensive tool to manage all our customer conversations. Click Connector helps our team with Chat Distribution, Lead Collection, Follow-ups, and Reporting
Equip Your Telco Contact Center Agents With the Best Chat Tool.
Your customers deserves a better customer experience.
Free 14 days Trial
No Commitments
All Features Included
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